Planning Your Move
One to two months before the move
Contact Legacy Moving and storage to make an appointment for a representative to walk through the property. This will ensure that you will receive an accurate estimate of cost for your move and also gives you the opportunity to have any other questions answered.
One month before the move
Contact your Legacy Moving and Storage representative to reserve your moving date or dates. Please notify us of earliest possible start time at origin and completion deadline at destination (applicable to most apartment and office moves).
Clean out the basement, garage, attic and closets. Host a yard sale or make arrangements to donate any unwanted items.
Go to you local post office to obtain a change of address card
Contact any insurance companies, charge accounts, magazine subscriptions ect. To notify them of your change in address.
One to two weeks before the move
Contact your gas, electric, water and telephone companies to notify them to dicconnect your service. If possible, try to arrange to have both telephones working at origin and destination so thatwe are able maintain contact between your home an our office.
If you have decided to pack yourself, make sure you label all boxes on the top and sides to ensure they are placed in the proper room at the destination.
Contact cable and security companies, newspaper and all other property maintenance companies to cancel their service.
Make a surval kit for the day of the move. Include any cleaning materials you may need for final clean up, snacks and your check book/ credit card to pay your movers.
The day before your move
Make sure you have enough cash to last before you can get to the bank again
Clean out and defrost the refrigerator
Say goodbye to your neighbors
Tipping
Tipping, of course, is at your own discretion. Gratuities are accepted as an expression of your overall satisfaction fo a job well done, but are not an obligation
Insurance
Legacy Moving and Storage offers two different insurance options for our customers. A representative will explain these otions to you in detail prior to the start of your move.
Standard Insurance
All licensed moving companies are required to provide this type of insurance to their customers fre of charge. Our maximum leagal labilityis sixty cents per pound per item. This kind of coverage can be inadequate for some moves. Our policy is that standard insurance is to cover furniture for minor damage such as scratches and nicks for repair, even if the repair exceeds the legal coverage by 100%.
Full Replacement Value
If not covered by your homeowners policy, we will provide it throughour carrier at a greater level of protection based on the cumulative value of the entire shipment on the day of the move. The total value covers the lesser of reasonable restoring the property to its condition immediately befre the move.
For artwork and antiques it is advisible to submit an appraisal to our office prior to the move. In the even there is need to filea claim and we do not have your appraisal on file, the insurance adjusters appraisal will probably be binding
Items not covered by any type of insurance
The contents of boxes packed by the customer cannot be insured for damage.
Plants and any trees.
Items such as paintings, sculptures, glass, mirrors, marble ect. Can sometimes only be insuredwhen packed in wooden crates by Legacy Moving and Storage. Your representative will determine if crating is necessary.
Claims cannot be made for functioning or internal damage to electronics and mechanical items unless there is visible damage to the exterior of the item
Items made from of pressboard, particle board or other composite materials can only be insured for repair, not replacement.
Items of exceptional value such as jewelry, precious stones, coin and stamp collections, currency, deeds, notes, securities, stocks or an other srticles of special or unusual value should be moved by you and cannot be covered under movers insurance.
Note: When you are unpacking, if breakage is discovered in a box packed by
Legacy Moving and Storage, please discontinue unpacking that box, save
all of the materials used to wrap the broken item and contact your moving
representative immediately to report the damage.
Damage claims are settled first by repairing the damaged item. If the item
cannot be repaired it is covered for what it would cost to replace the item
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